tdd77 Privacy Policy

1 Introduction

tdd77 is Pakistan's leading online casino and sports betting platform, operated at tdd77.bet under an international gaming license. This Privacy Policy sets out how tdd77 ("we", "us", "our") collects, uses, stores, shares, and protects the personal data of all individuals ("you", "your", "Player") who access or use the tdd77 platform, whether via desktop browser, mobile browser, or any other access method.

tdd77 is committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection standards and the obligations imposed under our international gaming license. This policy applies to all data collected through tdd77.bet, including data collected during account registration, gameplay, financial transactions, customer support interactions, and platform browsing.

This Privacy Policy should be read alongside the tdd77 Terms & Conditions, which govern the overall use of the tdd77 platform and form part of the same contractual framework between tdd77 and each registered Player.

2 Data Controller

For the purposes of this Privacy Policy, tdd77 acts as the data controller in respect of all personal data collected from Players through the tdd77.bet platform. As data controller, tdd77 determines the purposes and means by which your personal data is processed.

Where tdd77 engages third-party service providers to assist in data processing activities — such as payment processors, KYC verification providers, or customer support platforms — such providers act as data processors under tdd77's instruction and are bound by written data processing agreements that impose confidentiality and security obligations consistent with this Privacy Policy.

3 Data We Collect

tdd77 collects the following categories of personal data from Players:

3.1 Registration Data

When you create a tdd77 account, we collect:

• Full legal name;
• Date of birth (to verify 21+ age eligibility);
• Email address (Pakistani or international);
• Pakistani mobile number;
• Residential address (city and province, e.g., Karachi, Lahore, Faisalabad, Islamabad);
• Username and encrypted password.

3.2 Identity Verification (KYC) Data

To comply with AML obligations and our gaming license requirements, tdd77 may collect:

• Copy of Pakistani CNIC (Computerised National Identity Card), passport, or other government-issued photo ID;
• Proof of address documents;
• Source of funds documentation for high-value deposits or withdrawals.

3.3 Financial Data

When you make deposits or request withdrawals, tdd77 processes:

• JazzCash or EasyPaisa mobile wallet identifiers;
• Bank account details for HBL, UBL, Meezan Bank, or other approved Pakistani banks;
• Transaction amounts, timestamps, and reference numbers;
• Card details (processed securely via our payment processor — tdd77 does not store full card numbers).

3.4 Technical & Usage Data

tdd77 automatically collects certain technical data when you use the platform:

• IP address and approximate geolocation;
• Device type, operating system, and browser version;
• Session duration, pages visited, and features used;
• Game history, betting records, and wagering activity;
• Login timestamps and access logs.

3.5 Communications Data

When you contact tdd77 support via live chat or email, we retain:

• The content of your messages and our responses;
• Timestamps and channel identifiers for support interactions.

4 How We Use Your Data

tdd77 uses the personal data collected from Players for the following purposes:

5 Legal Basis for Processing

tdd77 processes personal data only where a valid legal basis exists. The primary legal bases relied upon by tdd77 are:

• Contract Performance: Processing is necessary to perform the agreement between tdd77 and the Player — including account management, payment processing, and service delivery;
• Legal Obligation: Processing is required to comply with applicable legal requirements, including AML regulations, KYC obligations under tdd77's gaming license, and age verification mandates;
• Legitimate Interests: Processing is necessary for tdd77's legitimate business interests, including fraud prevention, platform security, and responsible gaming monitoring, provided such interests are not overridden by the Player's fundamental privacy rights;
• Consent: Where tdd77 relies on consent — such as for marketing communications — that consent is obtained clearly and separately, and may be withdrawn at any time without affecting the Player's account or service access.

6 Data Sharing & Third Parties

tdd77 does not sell, rent, lease, or trade your personal data to any third party. Data is shared externally only in the following limited, controlled circumstances:

• Payment Processors: JazzCash, EasyPaisa, and partner banking institutions receive only the minimum data required to authorise and process your transactions. These providers are bound by their own regulatory obligations and our data processing agreements;
• KYC & Identity Verification Providers: Third-party identity verification services process KYC documents on tdd77's behalf. These providers operate under strict confidentiality agreements and are prohibited from using your data for any purpose other than identity verification;
• Gaming Platform Providers: Game content providers may receive anonymised or pseudonymised session data to resolve technical disputes about game outcomes. No directly identifiable personal data is shared beyond what is strictly necessary;
• Regulatory Authorities: tdd77 is required to share data with regulatory and law enforcement authorities when legally compelled to do so — for example, in connection with AML investigations or gaming license compliance audits;
• Customer Support Platforms: Our 24/7 live chat provider processes communication data to facilitate support interactions. This provider is bound by confidentiality obligations and may not use support data independently.

7 Cookies & Tracking Technologies

tdd77 uses cookies and similar technologies (such as local storage and session tokens) to operate the platform and deliver a secure, personalised experience. The following categories of cookies are used on tdd77.bet:

• Essential Cookies: Required for the platform to function correctly. These include session cookies that keep you logged in, security tokens that prevent cross-site request forgery, and cookies that maintain your language and display preferences. These cookies cannot be disabled without significantly impairing platform functionality;
• Performance & Analytics Cookies: Used to understand how Players interact with tdd77.bet — including which game categories are most visited and where navigation issues may occur. Data collected is aggregated and anonymised where possible;
• Functional Cookies: Store optional preferences such as your preferred deposit method or recent game history to improve your tdd77 experience on return visits;
• Fraud Prevention Cookies: Used to identify suspicious patterns of access and protect Player accounts from unauthorised activity.

tdd77 does not use third-party advertising cookies or retargeting pixels. You may manage cookie preferences through your browser settings. Please note that disabling essential cookies may prevent you from accessing certain tdd77 features, including the login function.

8 Data Retention

tdd77 retains personal data only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable legal and regulatory obligations. The following general retention periods apply:

• Account data: Retained for the duration of the active account relationship and for a minimum of 5 years following account closure, to comply with AML record-keeping obligations under tdd77's gaming license;
• KYC documents: Retained for a minimum of 5 years from the date of verification, or longer where required by regulatory obligation;
• Financial transaction records: Retained for a minimum of 5 years from the date of each transaction, in line with standard financial record-keeping requirements;
• Customer support communications: Retained for 2 years from the date of the interaction, unless the communication is relevant to an ongoing investigation or dispute;
• Technical and usage data: Retained in identifiable form for up to 12 months, after which it may be anonymised and retained indefinitely for aggregate analytics purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with tdd77's data disposal procedures.

9 Data Security

tdd77 implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key security measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and tdd77.bet;
• Encryption of sensitive data at rest, including KYC documents and financial records;
• Role-based access controls ensuring that tdd77 staff can only access personal data necessary for their specific job functions;
• Regular security audits and penetration testing of the tdd77 platform infrastructure;
• Multi-factor authentication options for Player accounts;
• Secure deletion protocols for data that has reached the end of its retention period.

While tdd77 takes all reasonable measures to protect your data, no internet-based platform can guarantee absolute security. In the unlikely event of a data breach that poses a risk to your rights and freedoms, tdd77 will notify affected Players and relevant regulatory authorities within the timeframes required under applicable law.

10 Children & Minors

The tdd77 platform is strictly restricted to individuals aged 21 years and above. tdd77 does not knowingly collect personal data from individuals under the age of 21. If tdd77 discovers that personal data has been collected from an individual who is under 21, the relevant account will be immediately closed, all data will be securely deleted (subject to any mandatory retention obligations), and any funds held will be dealt with in accordance with the tdd77 Terms & Conditions.

If you believe that tdd77 has inadvertently collected data from a minor, please contact our support team immediately at [email protected] or via the 24/7 live chat channel.

11 International Data Transfers

tdd77 operates under an international gaming license, and as such, some personal data processing activities may involve the transfer of data to servers or third-party providers located outside Pakistan. Where such transfers occur, tdd77 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Privacy Policy.

Safeguards for international transfers include contractual data processing agreements that impose privacy and security obligations on recipient parties, and selection of service providers operating under recognised data protection frameworks. tdd77 does not transfer personal data to jurisdictions that do not offer adequate data protection safeguards without appropriate contractual protections in place.

12 Exercising Your Rights

To exercise any of the data subject rights described in this Privacy Policy (access, rectification, erasure, restriction, portability, or objection), please submit a written request to tdd77 via:

• Live Chat: 24/7 via tdd77.bet (recommended for fastest response);
• Email: [email protected] with the subject line "Data Rights Request".

tdd77 will acknowledge all data rights requests within 5 business days and will provide a substantive response within 30 calendar days of the verified request. Where a request is complex or involves a large volume of data, tdd77 may extend this period by a further 30 days with prior notification to you.

tdd77 may request verification of your identity before processing a data rights request. This is to ensure that personal data is not disclosed to or actioned by an unauthorised individual. Identity verification will be handled with the minimum data necessary for this purpose.

13 Marketing Communications

tdd77 may send promotional communications — including bonus offers, PSL cricket promotions, new game announcements, and seasonal offers — to Players who have explicitly opted in to receive such communications during registration or via their account settings.

You may withdraw your consent to receive marketing communications at any time by:

• Updating your communication preferences in your tdd77 account settings;
• Clicking the unsubscribe link included in any tdd77 marketing email;
• Contacting tdd77 support via live chat or email and requesting removal from marketing lists.

Withdrawal of marketing consent will not affect the delivery of transactional communications — such as deposit confirmations, withdrawal notifications, account security alerts, or important policy update notices — which tdd77 is required to send regardless of marketing preferences.

14 Third-Party Links

The tdd77.bet platform does not contain links to third-party websites for commercial or referral purposes. tdd77 operates as a self-contained platform and does not direct Players to external sites via embedded links. Where reference is made to payment providers such as JazzCash or EasyPaisa, this is for informational context only and does not constitute an endorsement or a navigable link.

tdd77 accepts no responsibility for the privacy practices, data handling, or content of any third-party websites that Players may independently visit in connection with their use of Pakistani payment services.

15 Amendments to This Policy

tdd77 reserves the right to amend this Privacy Policy at any time to reflect changes in data processing practices, legal requirements, or platform functionality. Where amendments are material — meaning they affect your rights or the way your data is used in a significant way — tdd77 will notify registered Players via email to the registered address or via an on-platform notification at least 7 days before the changes take effect.

The effective date at the top of this Privacy Policy will be updated each time the policy is revised. We encourage Players to review this Privacy Policy periodically to remain informed of how tdd77 is protecting their data. Continued use of the tdd77 platform following the effective date of any revision constitutes acceptance of the updated Privacy Policy.

This Privacy Policy was last reviewed and updated on 1 January 2026. Previous versions are archived and available on request from tdd77 customer support.

16 Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy or the way tdd77 handles your personal data, please contact us through the following channels:

• Live Chat: Available 24/7 on tdd77.bet — recommended for urgent privacy queries;
• Support Email: [email protected] — use the subject line "Privacy Enquiry" for fastest routing;
• Response Time: All privacy-related queries are acknowledged within 48 hours and substantively resolved within 30 calendar days.

If you are not satisfied with tdd77's response to a privacy complaint, you may escalate the matter to the independent dispute resolution body designated under tdd77's gaming license framework. tdd77 is committed to resolving all data protection concerns fairly and transparently.